General Content & Service Policies

Unsolicited Bulk/Commercial Email / SPAM

SPAMing, or the sending of unsolicited email, from a Frogabog server or using a return email address that is maintained on a Frogabog server is STRICTLY prohibited. Using SPAM to advertise a site hosted on Frogabog's network also constitutes as a violation of this provision.

The transmission of SPAM from our servers and networks can cause irreparable monetary and reputation damage. All damages caused by spamming will be prosecuted to the fullest extent of the law. Frogabog will be the sole arbiter as to what constitutes a violation of this provision.

Any account on our servers or networks that is sending SPAM will be immediately terminated without advanced notice.

Help us STOP SPAM! Please email us at immediately to report a violation of our SPAM policies.

Backups

Frogabog's hosting is not allowed to be used for data backup or storage.

Reselling

Reselling is not allowed on our Shared Hosting plans. Reselling is allowed on Reseller Hosting, a Managed VPS or an Unmanaged VPS.

Non-acceptable Content

• Pirated software
• Bulk Email related products
• Hacking/cracking related websites
• Warez and/or copyrighted MP3s
• Material illegal under United States of America law
• Sites containing or linking to material that may be considered detrimental to the public health, safety, or welfare. (Such as, but not limited to: Anarchists Cookbook, bomb making, weapon information, or anything else that may be considered detrimental or illegal.)

This is not an exhaustive list.

Adult Content
Under no circumstance is adult content permitted on Frogabog's servers or networks. All adult oriented pictures, videos, links, written content and similar is strictly prohibited. Should you require hosting for adult oriented content, please contact a host who specializes in this type of hosting.

Email and Mailing Lists

• Files in excess of 10 MB should not be sent via email.
• No more than 250 e-mails per hour per domain name may be sent.
• Processes should not send outbound mail to more than 25 recipients at any given time.
• POP connections are limited to 60 per hour.
• Any mailing list over 900 emails is only allowed in off peak times from 2am to 6am ET.
• Any mailing list must be throttled so that it sends an email every 6 seconds at the very minimum. If the mailing list software you are using doesn't support throttling you must use something else.
• We do not allow you to send to a mailing list you were given or that you bought. This is spamming and we have zero tolerance for this (see above).
• Any mailing list must comply with the rules set forth by the country in which your service is located.

Additional Policies

• Search Engine Optimization (SEO) farms or similar are strictly forbidden.
• Banner rotation services and link exchanges are not permitted.
• Offering Image, File, Document and Data storage and free hosting and email services are strictly prohibited.
• Off-site media storage is not permitted.
• Operating a public mirror site is not permitted.
• Running a proxy or anonymizer, whether publicly accessible or protected, is not permitted.
• Prime bank or bank debenture-related sites, lottery sites, muds or online RPGs, hate sites, hacker-related sites, sites promoting illegal activity, IP scanner or other hacking tools, mail bombing or spam scripts, or forums and websites that distribute or promote warez content are expressly forbidden.
• Bit torrent applications, trackers, and clients as well as any file-sharing/peer-to-peer activities are forbidden.
• The operation of gaming servers (such as but not limited to Counter-Strike, Half-Life, Battlefield1942) are forbidden.
• Web spiders and indexers are not permitted.
• The above mentioned services / web content create undue system load on our servers and should only be run in a dedicated server environment. All violations will be shut down immediately and may result in account suspension and/or termination.

Shared/Reseller Resource Usage Policies

This section only applies to Shared Hosting and Reseller Hosting products.

Chat Applications

All interactive chat web applications are strictly prohibited on Frogabog's servers. This includes but is not limited to chat applications written in PHP, Perl, CGI, Python, Ruby, etc. in addition to IRC or IRC bots. Any web application that provides 'real-time' chat is not permitted. Shoutboxes, Chatboxes and other web based chat programs other than those specifically provided by Frogabog are prohibited.

Web Applications & Web Accessible Scripts
All web applications that are out of date and actively being exploited will be shut down immediately without notice. As a webmaster you should evaluate your web based applications and scripts on a regular basis to ensure they're secure and up to date.

Processes
Processes invoked by the web server, cron, shell or any other method should not exceed the following limitations:

• Consume more than 64 MB of RAM.
• Utilize in excess of 30 seconds of CPU time.
• Number of open files should not exceed 64.
• Create core dumps.
• Number of simultaneous processes should not exceed 5.
• Execute a script/binary that forks in a way to create a fork bomb.
• Programs may not run in the background or listen on a network port. If you require a bot, service or daemon, you should consider a VPS or dedicated server.

Database Restrictions

• All users are restricted to 15 concurrent MySQL connections.
• Each database should not exceed 2 GB of disk space.
• Database queries should not exceed 3,000 per hour.
• Database changes (insert/update/delete) should not exceed 1,000 queries per hour.
• Database servers should not be used as a hosted solution. Database access should only be used for the web site hosted by Frogabog.
• Remote database access is for administrative purposes only.

Files and Directories

• The total number of inodes in an account may not exceed 75,000. Every file (a webpage, image, email, php file, directory, etc.) on your account uses up one (1) inode. This is not something we actively enforce and it will only become an issue if a client is causing problems for other people on the server. We will of course notify you if this is the case with a full explanation.
• A directory can not contain more than 2,500 immediate child files. This includes sub-directories themselves, but does not include files contained within those directories.

Web

• Simultaneous Apache connections may not exceed 50 from one individual source at any given time.
• Web processes should not fork or spawn sub-processes.

Email and Mailing Lists

• The maximum number of members per mailing list is 1,500.
• Mailing lists larger than 1,500 will require special arrangements. Dividing one list into smaller parts to get around this limit is not allowed.
• We do not allow you to send to a mailing list you were given or that you bought. This is spamming and we have zero tolerance for this (see above).
• No Direct SMTP mailing system scripts are permitted. Mail should be relayed through the local Mail Transfer Agent.

Cron Jobs

• All cron jobs must be 'niced' to 15 or greater (see the Unix manpage for "nice" for more information).
• A cron job should not execute more frequently than once every 5 minutes.

Shell

• Our servers should not be used as an SSH bounce point to other servers/networks.
• You may not use the Unix "find" command recursively on directories more than 5 levels deep.